Terms and Conditions

Event Bus Charters and Tours Ltd


Tour price & confirmation

Tour prices are quoted in $NZ.
New Zealand GST (Goods & Services Tax) of 15% is included in tour costs.
The deposit payment of 20% of the tour cost confirms your booking and acknowledges your agreement to our terms and conditions within 50 days of the tour.
Terms of business are by prepayment of all tour costs.

Balance of fare

The balance of tour price is due to Event Bus Charters and Tours Ltd New Zealand Ltd 40 days before the tour starts. If the full tour price is not received by this date we reserve the right to cancel your tour and retain the deposit. Tour reservations can be made within 40 days provided full payment is made at time of booking.

Cancellation policy

Cancellation fees depend on when Event Bus Charters and Tours Ltd receives notification of a cancellation:

Bookings cancelled more than 40 days before departure incur 20% of tour cost.
Bookings cancelled within 39 days or less of tour departure 100% of tour cost.
No refunds will be made after travel has commenced.
Your deposit is valid for the dates originally booked and not transferable to other tours.

Tour payment

Payment can be made directly to our bank account.

Credit card:
We accept payment by Visa or Mastercard. Please note, payment made by Visa or Mastercard may incur additional fees.



All holiday prices are based on schedules, fares and tariffs current at the time of quotation. Event Bus Charters and Tours Ltd reserves the right to vary the cost of tours if necessary, by reason of currency fluctuation, or component cost increase. Tour costing will be guaranteed at the price prevailing at the date of final payment.


Luggage Limits

Travelling light: Please limit your luggage to one medium-sized suitcase weighing no more than 23kg per person. This will be stored in the luggage compartment and may not be accessible during the day. Bring a soft bag or small day pack that can be easily stowed on the coach for your rain jacket, sunhat, camera and other items.


Room & Dietary Requests

Special room and dietary requests will be accepted and passed on to the hotels and included meal suppliers but cannot be guaranteed.


Smoking Laws

Smoking is not permitted in any licensed premises (bars, restaurants, cafes, casinos, etc) throughout New Zealand. Smoking rooms at hotels will be subject to availability and may not be available in some destinations.


Seat Rotation

For the enjoyment of all passengers Event Bus Charters and Tours Ltd may operate a daily seat rotation system which all passengers must participate in depending on the seating number of the coach.


Travel Insurance

To safeguard your tour payment in the event of your having to cancel your reservation or curtail your tour we highly recommend you take out domestic cancellation insurance at the same time as you make your booking as any cancellations received will be charged according to our terms and conditions above.


Health, Fitness and Behavior

Payment of the deposit by the client(s) to Event Bus Charters and Tours Ltd acts as a warranty that the client(s) is/are reasonably healthy and/or fit to participate in the tour and the client(s) indemnifies Event Bus Charters and Tours Ltd from all actions, claims and demands arising out of any want of health and fitness. Event Bus Charters and Tours Ltd reserves the right to remove a client from a tour if their health, fitness or behavior interfere with the tour or other client(s) tour experience in any way.



Event Bus Charters and Tours Ltd advises that the service it provides is for the booking and packaging of goods and services provided by other operators such as hotels, attractions and transportation companies. Travellers are advised to familiarise themselves with the terms and conditions on which these services are supplied. Accordingly Event Bus Charters and Tours Ltd  will not be responsible and will be excluded from liability for any loss, damage, omission or acts being negligent or otherwise, committed by the operators of airlines, coach lines, cruise vessels, hotels or attractions used in connection with the tours.


Optional Tours

Event Bus Charters and Tours Ltd does not operate these excursions. As such, no person employed or associated with Event Bus Charters and Tours Ltd has any connection with the operators of these excursions. Accordingly, Event Bus Charters and Tours Ltd cannot and do not take any responsibility for any injury, action, loss or damage of any type, arising in any manner from these excursions.


Accommodation and activities

Occasionally Event Bus Charters and Tours Ltd may need to make a variation to the listed accommodation. This accommodation will be of the same standard or best available alternative. If an included activity is unavailable, Event Bus Charters and Tours Ltd will provide an alternative activity of a similar standard. Event Bus Charters and Tours Ltd reserves the right to amend/alter an itinerary where necessary.



The law of this contract is the law of New Zealand.



The client(s) is/are responsible for the acquisition of passports and appropriate visas, where necessary. We recommend that such documents, as required by governments, are finalised at least six (6) weeks prior to the date of departure.



Please note that no refund shall be made for any unused portion of any itinerary. Any alteration to the holiday, made by a client(s), shall be wholly at the expense of that client(s).



Airport transfers in New Zealand are not included if travellers have pre or post tour accommodation booked outside the Tour Hotels.


Force Majeure

Except where otherwise expressly stated in these booking conditions we regret that we cannot accept liability or pay any compensation where the performance of our contractual obligations is prevented or affected by reason of circumstances amounting to “force majeure”. In these booking conditions, ‘force majeure’ means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riots, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.


Use of Imagery

Event Bus Charters and Tours Ltd reserves the right to use photographs or videos taken during tours for promotional purposes.  This may include, but is not limited to, use online, in printed material or at public events.